Privacy Policy

At California Moving Company, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.californiamovingco.com or use our moving and related services.

By using our website or booking a service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you request a quote, contact us, or book a move, we may collect:

  • Full name

  • Phone number

  • Email address

  • Pickup and delivery addresses

  • Moving details (inventory, move date, type of service)

B. Non-Personal Information

We may also collect information such as:

  • Browser type, device, and operating system

  • IP address and geographic location

  • Pages visited and time spent on our site

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Provide and manage moving, packing, and storage services

  • Generate accurate quotes and invoices

  • Communicate with you about your booking or inquiries

  • Improve our website, services, and customer support

  • Send promotional offers or updates (only if you’ve opted in)

  • Comply with legal and regulatory requirements

We never sell your personal information to third parties.

3. Information Sharing

We may share your data only when necessary to:

  • Complete your service (e.g., with trusted moving crew or dispatch team)

  • Comply with legal obligations or law enforcement requests

  • Protect the rights and safety of California Moving Company, our employees, and customers

Any third parties we work with are required to maintain the confidentiality and security of your information.

4. Data Security

We use industry-standard security measures to protect your personal data against loss, misuse, or unauthorized access. However, no system is 100% secure, and we cannot guarantee absolute protection of information transmitted over the Internet.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and track performance. You can choose to disable cookies through your browser settings, but some features of our website may not function properly without them.

6. Your Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Request access to the personal data we collect about you

  • Request that we delete your personal information (subject to certain exceptions)

  • Opt out of the sale or sharing of your personal data (we do not sell data)

  • Receive equal service even if you exercise your privacy rights

To make a privacy request, contact us at info@californiamovingco.com or call (844) 948-0785.

7. Data Retention

We keep your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Once no longer needed, data is securely deleted or anonymized.

8. Links to Other Websites

Our website may include links to external sites for your convenience. We are not responsible for the privacy practices or content of these third-party websites. Please review their policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website or services means you accept these updates.

10. Contact Us

If you have any questions, concerns, or privacy requests, please contact us:

📞 Phone: (844) 948-0785
📧 Email: info@californiamovingco.com
🌐 Website: www.californiamovingco.com

California Moving Company values your trust and is committed to keeping your personal information safe, secure, and private.